FAQ

Is it really free?

Absolutely! There’s no cost or obligation associated with the consultation. We just want to provide helpful advice to anyone embarking on a home improvement journey. During the consultation, we’ll demonstrate how we can add value to your project and help you make informed decisions.

Which areas do you cover?

We currently serve Sawbridgeworth, Bishop’s Stortford, Harlow and nearby areas including High Wych, Allen’s Green, Much Hadham, Gilston, Eastwick, Thorley, Spellbrook, Little Hallingbury, Great Hallingbury, Green Tye, Sheering, Lower Sheering, Hatfield Heath, Hatfield Broad Oak, Matching Tye, Matching Green, White Roding, Abbess Roding, Aythorpe Roding, The Rodings, Takeley, Little Canfield, Great Canfield, Barnston. If you’re unsure whether we cover your location, just get in touch to ask.

Where does the consultation take place?

In your home. While some may offer video calls, we believe the best way to understand your needs and your space is through an in-person visit. This allows us to tailor our advice to your unique situation. We currently cover Sawbridgeworth, Bishop’s Stortford, Harlow and surrounding areas.

What kind of home improvement projects do you do?

We offer free consultations for a wide range of projects, including extensions, conversions, refurbishments and general home improvements in Sawbridgeworth, Harlow, and Bishop’s Stortford. Whatever your project, we’re confident in our ability to guide you successfully.

Why should I book a consultation?

With The Improved Home, you’ll experience a seamless, all-in-one service from planning to completion, backed by decades of expertise. Our personalised approach ensures you’ll feel confident from the start. The consultation is an opportunity to see how we can simplify your project and deliver outstanding results.

Is this service only for big home improvement projects?
Not exclusively, but it is designed for projects where professional project management adds real value. Typically, this includes loft conversions, large internal reconfigurations, and extensions—projects where the complexity, cost, or coordination needs justify the investment in oversight.

For smaller works, such as redecoration, and new kitchens and bathrooms, the benefit of project management may be outweighed by the cost, particularly when compared to the general contractor market. That said, we’re always happy to support smaller projects for existing homeowner clients where there's an established relationship and understanding of needs.

Who will I meet?

You’ll meet a seasoned project manager with decades of experience. Our expertise spans all aspects of home improvement, ensuring your project is in safe hands.

Do I need to prepare anything?

No preparation is necessary unless you’d like to share ideas or inspiration. Whether you have a clear vision or have no clue where to start, we’ll guide you through the process.

What will happen during the consultation

We’ll discuss your project in detail, answer your questions, and address any concerns. You’ll also learn how our services can simplify your journey and add value to your home.

What questions can I ask during the consultation?

Anything! This is your project, and we’re here to help. Feel free to ask about process, costs, timelines, building work or any other topic on your mind.

How long is the consultation?

We don’t impose strict time limits. We’ll spend as long as necessary (within reason!) to ensure you’re fully comfortable and informed.

What happens after the consultation?

We’ll recommend next steps based on our discussion. Every project is unique, and our advice is tailored to your needs.

How soon can work start after the consultation?

Timelines depend on the scope of your project. We’ll provide a realistic programme during the consultation.

Can you help with planning home extensions?

Yes! We can give advice for planning and executing home extensions, from budgeting to project timelines, ensuring you’re informed every step of the way.

Do you consult on loft conversions?

Absolutely. We share design ideas and practical advice tailored to loft conversions, helping you transform your space with confidence.

Can you provide advice for full home refurbishments?

Yes, we cover full refurbishments, including planning, design trends, and practical tips to help make your home improvement journey frustration-free.

Can I get inspiration for home improvements in smaller spaces?

Definitely! Our newsletter features creative ideas and inspiration for improving homes of all sizes, whether it’s a small upgrade or a larger refurbishment.

Is there advice on working with architects and builders?

Yes, we provide expert tips on selecting and managing architects and builders to ensure your home improvement project runs smoothly and to a high standard.

Can you help with listed buildings and planning permission?

Yes, we have experience working with listed buildings, navigating planning, and ensuring compliance with planning regulations. We can guide you through the process for your project, ensuring everything is handled professionally.

Do you work with buildings in conservation areas?

Absolutely! We specialise in home improvements within conservation areas, ensuring your project meets all the legal requirements while maintaining the area’s historical charm.

Do you offer design ideas for barn conversions?

Yes! We provide innovative design ideas for barn conversions, helping you transform a rustic space into a modern, functional home while retaining its unique charm.

Can you assist with building control and regulations?

Yes, we handle all aspects of building control, ensuring your project complies with regulations. We’ll manage the process from start to finish, making sure everything is up to standard.

Is my information secure?

Yes. Your information is kept strictly within The Improved Home and is never shared or sold.

The Improved Home – the homeowners’ alternative to architects and builders, offering planning and building control support in Sawbridgeworth, Bishop’s Stortford and Harlow – specialists in home extensions, conversions and refurbishments.