FAQs

  • I provide independent, concierge-style project management for home improvement projects — including extensions, conversions and refurbishments — across Sawbridgeworth, Bishop’s Stortford and Harlow. From planning and design to contractor selection, budgeting, and on-site management, I handle every step.

  • Just book your free project planning visit through the website. We’ll discuss your ideas, assess your needs, and show you how I can help — no commitment, no pressure.

  • I currently serve homeowners in Sawbridgeworth, Bishop’s Stortford, Harlow, and the surrounding Hertfordshire and Essex areas within about 12 miles, including High Wych, Allen’s Green, Much Hadham, Gilston, Eastwick, Thorley, Spellbrook, Little Hallingbury, Great Hallingbury, Green Tye, Sheering, Lower Sheering, Hatfield Heath, Hatfield Broad Oak, Matching Tye, Matching Green, White Roding, Abbess Roding, Aythorpe Roding, The Rodings, Takeley, Little Canfield, Great Canfield and Barnston.

  • Unlike architects or builders, I manage the entire project independently on your behalf. I coordinate all parties, ensure your budget is protected, and make sure quality, timelines and communication stay on track — giving you one point of contact and complete peace of mind.

  • Not exclusively, but it is designed for projects where professional project management adds real value. Typically, this includes extensions including loft conversions, large internal reconfigurations and refurbishments and conversions —projects where the complexity, cost, or coordination needs justify the investment in oversight.

    For smaller works, such as redecoration, and new kitchens and bathrooms, the benefit of project management may be outweighed by the cost, particularly when compared to the general contractor market. That said, I’m always happy to support smaller projects for existing homeowner clients where there's an established relationship and understanding of needs.

  • Initial planning visits are free. Our pricing is flexible depending on project scope, and I aim to save you more than I cost — by reducing mistakes, improving contractor pricing, and protecting your budget. I offer clear, fixed-price packages depending on how much support you need. There are no hidden costs. 

  • Yes — if things are going off track or becoming stressful, I can step in mid-project to help regain control, manage the contractors, and bring clarity to the process.

  • I hand-pick designers, contractors, engineers, and other specialists for each project. Every partner is thoroughly vetted and matched to your specific needs.

  • Yes, I handle all aspects of building control, ensuring your project complies with regulations. I’ll manage the process from start to finish, making sure everything is up to standard.

  • Yes, I have experience working with listed buildings, navigating planning, and ensuring compliance with planning regulations. I can guide you through the process for your project, ensuring everything is handled professionally.

  • Absolutely! I specialise in home improvements within conservation areas, ensuring your project meets all the legal requirements while maintaining the area’s historical charm.

  • Yes! I provide innovative design ideas for barn conversions, helping you transform a rustic space into a modern, functional home while retaining its unique charm.

  • No—this is not a building firm. We manage the entire process for you, working with trusted, vetted professionals. 

  • Absolutely. I’m flexible. I can manage your existing team or introduce professionals we trust. 

  • Yes! I can give advice for planning and executing home extensions, from budgeting to project timelines, ensuring you’re informed every step of the way.

  • Absolutely. I share design ideas and practical advice tailored to loft conversions, helping you transform your space with confidence.

  • Yes, I cover full refurbishments, including planning, design trends, and practical tips to help make your home improvement journey frustration-free.

  • Just book your free project planning visit through the website. We’ll discuss your ideas, assess your needs, and show you how we can help — no commitment, no pressure.

The Simple Price Guarantee

I’m so confident in the value I bring to your project that I offer this no-quibble guarantee:

If you don’t believe I’ve added value to your home improvement project or saved you money, you don’t pay. It’s as simple as that.

Ready to love your home?

Say goodbye to renovation frustration - and enjoy the home you’ve always wanted.

Book My Free Project Planning Visit
We were unsure how to start the project. The Improved Home provided a full project management service, very professional throughout.
— Steve K.

Let me plan it properly, manage it professionally, and protect it fully. 

Expert guidance. No commitment. Total peace of mind.

Serving Sawbridgeworth, Bishop’s Stortford and Harlow, The Improved Home provides independent project management and planning support for home extensions, refurbishments and conversions — the smart alternative to hiring an architect or builder alone.

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Have questions before you book? I’m here to help.   

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One Contact. Everything Managed.